Access multiple opportunities to connect
CX Collective members enjoy exclusive quarterly events, in environments that nurture problem-solving and the discussion of best practice. Join the sharpest minds in the CX and marketing industry at Customer 360 Symposium to learn from inspiring international keynote presentations and local case studies.
The CX Collective program gives you the opportunity to engage with the smartest minds in your profession at 6+ by-invitation-only events across the year.
2019
COMING SOON
Hyatt Regency
161 Sussex St, Sydney
5.30pm – 7.30pm
Scott McKain is an internationally known authority who helps organisations create distinction in every phase of business, and teaches the “Ultimate Customer Experience”; this is a rare and exciting opportunity to see him in Australia as he will be flying over from the US.
REGISTER INTERESTNATIONAL EVENTS
1to3
CUSTOMER360
SYMPOSIUM 2019
Crowne Plaza, Hunter Valley
Multi Day Event
5.00pm 1st – 1.00pm 3rd April
ANZ’s #1 Customer Experience event. Attracting a calibre of audience simply not found at other conferences, the Customer 360 Symposium is the leading customer experience event in the region and attracts the smartest minds in the profession for two days and two nights of stimulating presentations networking in the Hunter Valley.
04
Panel discussion: The Vendor Selection Process
IAG office
181 William Street Melbourne
8.00am – 9.45am
This session, bringing together CX leaders from IAG, First State Super and Mercer, will explore a critical component of any successful CX strategy: The vendor selection process. The panel will explore the key things to consider and the crucial questions to ask when selecting and appointing the vendors to help elevate your CX strategies, as well as how we can best work with our vendors and suppliers to create effective working relationships.
Cambell Holt, CCO, Mercer
Harriet Wakelam, Director Design Centre, IAG
Luke Jamieson, Head of Service Centre, First State Super
NATIONAL EVENTS
1to3
CUSTOMER360
SYMPOSIUM 2019
Crowne Plaza, Hunter Valley
Multi Day Event
5.00pm 1st – 1.00pm 3rd April
ANZ’s #1 Customer Experience event. Attracting a calibre of audience simply not found at other conferences, the Customer 360 Symposium is the leading customer experience event in the region and attracts the smartest minds in the profession for two days and two nights of stimulating presentations networking in the Hunter Valley.
in delivering exceptional CX
